Gold Rush Mercantile & Trading Co. in Longview, TX Closed now

Reviews about Gold Rush Mercantile & Trading Co.

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  May 18, 2020, by John Henry
  I went to Gold Rush to get an estimate of the value of two 22k gold bangles I bought long ago in the Middle East. The manager/owner was rude and practically snatched the bangles out of my hand, gave them to an employee then body-blocked me from following that employee as he walked away with my very valuable - about $5,000 - property. I pushed past the manager/owner and tried to get the employee to tell me where he was taking my property. He would not respond. I started getting angry at this point and made quite the fuss until the employee handed my property back to me. It turns out he was going to take my property to a back room and test the amount of gold in the jewelry. Any and every reputable buyer of gold and silver will test your jewelry in front of you, explaining the steps as they go through the process. Anyway, I started walking to the door to leave when the manager/owner came up behind me, put his hand in the middle of my back and pushed me toward the exit. As I exited, he slammed the door against my back, knocking me down. I later managed a gold buying business in Longview and discovered Gold Rush treats most customers with a very heavy and rude hand and they are the worst place to go to get the best value for your property. I wanted to file assault charges against the manager/owner, but there were no witnesses.