Burlington in Longview, TX Closed now

Reviews about Burlington

• ★ ★ ☆ ☆ ☆

  October 10, 2019, by Tawny Bradshaw
  I only gave it a second star because the clothes were cute and cheap, but the clothes were all over the place and difficult to find in my size. Zero for customer service. At check out, there was only one lane open and about ten people in line. Finally, a second lane opened up. I was fourth in line. One person checked out, no problem. The next person in line was trying to put items on layaway and the girl at the register was having a lot of trouble with it. She called for help and THAT person had trouble. I've already been standing in line for a literal four minutes. Another lane opened up. The first lane that was open already had new people, so surely it would just be easier to wait as second in line. NO. The customer in front of me needed an employee to do a price match. So ANOTHER employee was summoned from what I can only assume was the very back of the store. She finally arrived and had to go physically check the price which was also located near the rear of the store. It's been ten minutes standing in line, and I considered walking out and leaving my cart several times. I finally check out, the woman at the register was not friendly, very rude, and did not apologize for the wait. She stopped ringing my items three times to talk the the girl who was having problems putting items on layaway. I never voiced how irritated I was at having to wait that long, so there was no reason for her to act that way towards me. Would not recommend. I won't be back.