Bugbusters Exterminating in Longview, TX Open now

Reviews about Bugbusters Exterminating

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  February 26, 2019, by Josh Robertson
  I had called and spoke with Mike, we had a mouse issue due to the cold weather, his son showed up the next day on time and checked under my kitchen sink and then proceeded to place a bait station under the stairs to my back door, payment was made and was told they will return in a few days to check and monitor the situation.( this is where it turns south). After two weeks of no return and three unreturned phone calls. I finally reached Mike, he proceeded to tell me due to the flu they have been behind, but informed me that his son had been in the area( I have locked gates there is no way anyone could have checked the bait station with out me/ my wife knowing) and wasn't sure why he hadn't checked our house. He scheduled a visit that week and I called back just shortly after speaking with my wife to cancel his return and asked for a " partial" refund( figured a partial was fair since till this point they had been ok) was told " I'll have to get back with you" since it has been 3 weeks and no return phone calls or even a visit. I still have the bait station..... I paid 128(tax included) for 10 minutes of their time and nothing more! I work very hard and don't rightly enjoy giving away my money for poor results.... use caution and prepare your self when you hand over a check befor the job is complete.... with a great rating from locals love us this is definitely not the level of service I expected...