Bath & Body Works in Longview, TX Open now

Reviews about Bath & Body Works

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  May 06, 2020, by Wendi Medley
  Normally I love this store and always have pleasant experiences with the staff but not tonight. To be fair it is the day after Black Friday so maybe everyone was tired and stressed. I witnessed what I believe to be a manager trying to teach an employee on how to do her job better. He was rude and condescending and was annoyed that I was trying to shop around his training session. Also a customer accidentally spilled a drink and he was snapping at another employee about it. One employee seemed beyond put out with the spill. This crew seems to dislike one another. It wasn't the usual friendly staff I'm used to seeing. The animosity between this staff was so unbearable that I couldn't wait to get out of there. The only nice employee was standing near a tote bag when you first enter. She was happy to promote the $30 bag. I'll be glad when this holiday crew leaves so I can go back to one of my favorite stores!